Hospitality, around the clock.
Concierva grew out of the AI receptionists we build for hotels, guesthouses, clinics and salons, answering real phone calls and messages every day.
We kept hearing the same thing from the people who run small hotels and guesthouses: the work never stops at 22:00. Guests call late, write on five different apps and expect an answer in their own language. Channels have to be updated by hand, and every unanswered message is a booking that goes elsewhere.
Concierva brings all of it into one front desk: the phone, WhatsApp, the website, Instagram and the messages from Booking.com, Airbnb and Expedia, together with the calendar and rates on every channel. It answers on its own when it knows the answer, books the room when one is free, and hands your team everything that needs a person, with a clear note.
Concierva is built by Syntranova.
Why Concierva
from concierge
The person at the desk of a great hotel who knows every room, every guest and every answer, and makes things happen before you ask twice.
for virtual assistant
The voice on the phone and the reply in every chat, from Booking.com to WhatsApp, at any hour and in the guest's language.
Together: the concierge that never sleeps.
Say it: con · see · er · va
Your information, nothing else
The AI answers only from the facts you give it, and says so when it doesn't know.
Your team decides
Cancellations, changes, payments and complaints always go to a person.
Out of the way
No noise, no dashboards to babysit: a note only when something needs you.
Hand over the desk, day and night.
Tell us about your property and we'll show you Concierva on your own rooms.