Villas & rentals
Practical writing for people who run hotels, guesthouses and villas: guest messages, channels, reviews and the front desk, by day and by night.
WhatsApp check-in for villas and apartments
Codes, directions and house rules sent at the right moment, so the stay starts without a phone call.
Read the article →Airbnb quick replies and scheduled messages: what they do well, and where AI helps
Airbnb's own tools send the right message at the right moment. They cannot read a guest's question. Here is where each one belongs.
Read the article →Pre-arrival messages on Airbnb: templates guests actually read
When to send each message before an Airbnb stay, what to put in it, and templates short enough that guests read them to the end.
Read the article →
AI for Airbnb hosts with several apartments
Check-in, door codes, house rules and cleaning turnovers across several apartments, and how to keep each one's details separate so no guest gets the wrong code.
Read the article →
A virtual concierge for villas and holiday rentals: what it handles and what stays with the host
Arrival details, the house manual, local tips from your own list and problems passed straight to you: how a virtual concierge works for a villa.
Read the article →